Privacy Policy for Meridian Timepiece
Introduction
Meridian Timepiece is committed to protecting the privacy and security of the personal data of our customers, website visitors, and anyone interacting with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our online platform or visit our premises for services related to premium watches, including sales, repairs, custom modifications, and certified pre-owned timepieces.
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identifiable Information (PII): This includes information you voluntarily provide to us, such as your name, address, email address, phone number, and payment details when you make a purchase, schedule a repair, or subscribe to our newsletters.
- Transactional Data: Details about the products and services you have purchased from us, including watch models, repair histories, custom modification specifications, and payment methods.
- Communication Data: Records of your communications with us, including inquiries, feedback, and customer service interactions.
- Website Usage Data: Information about how you interact with our online platform, such as IP addresses, browser types, referral sources, pages viewed, and the time spent on those pages. This data is collected through cookies and similar tracking technologies.
How We Use Your Information
We use the collected information for the following purposes:
- To process your orders and provide the products and services you request, including sales of premium watches, watch repairs, custom modifications, and accessory sales.
- To manage your accounts and provide customer support, addressing your inquiries and fulfilling your requests.
- To personalize your experience on our online platform and to present products and offers tailored to your interests.
- To improve our website, products, and services, conducting data analysis, research, and for business development.
- To send you marketing communications, such as newsletters, promotions, and updates, where you have opted in to receive them. You can opt-out at any time.
- To comply with legal obligations, prevent fraud, and ensure the security of our services.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal identifiable information to outside parties for their marketing purposes. We may share your information with:
- Service Providers: Trusted third-party companies who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential and comply with data protection laws. This includes payment processors, shipping companies, and IT service providers.
- Legal Requirements: When required by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to comply with legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include physical, electronic, and procedural safeguards. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request us to restrict the processing of your personal data under certain conditions.
- Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Object: Object to our processing of your personal data under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies
Our online platform uses cookies to enhance your browsing experience, analyze site usage, and personalize content. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.
Third-Party Links
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal identifiable information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Meridian Timepiece
315 Jalan Bukit Bintang, Unit G-08
Kuala Lumpur, Wilayah Persekutuan, 55100
Malaysia